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#CONTACT SKYPE FOR BUSINESS SUPPORT HOW TO#
#CONTACT SKYPE FOR BUSINESS SUPPORT PASSWORD#
#CONTACT SKYPE FOR BUSINESS SUPPORT WINDOWS#

In case you see Contact List Provider : Skype for Business Server, and UCS Connectivity State : Exchange connection Down, then it means UCS is not enabled. If the Contact List provider is "UCS", and UCS Connectivity State is "Exchange connection Active", You are ready to move to the next step. Holding Ctrl key will make the Configuration Information entry visible in the context menu, click on that entry:

#CONTACT SKYPE FOR BUSINESS SUPPORT WINDOWS#

Press and hold Ctrl key while right-clicking the Skype for Business tray icon in the windows task bar:

#CONTACT SKYPE FOR BUSINESS SUPPORT HOW TO#

The following chapters will highlight how to verify if UCS is enabled and how to request it to Microsoft support if it is not the case, and how to enable the "Application Impersonation" role to your office 365 admin account

Office 365 administrator account, with the Role of " Application Impersonation" enabled.

Skype for Business / Lync users must have their contacts managed through the UCS (Unified Contact Store).

Skype for Business Online / Lync Online subscription.

The following conditions must be fulfilled in order to use the Express-Desk SfB Online Contacts manager: The " Output" will show the result of the operation. When you're ready, click the " Create contacts" button. You can have your contacts appearing inside the " favorites" group by checking the related checkbox, or you can add your contacts to another group by checking the " Other" checkbox and specifying the name of the group to be created. By default, all contacts will appear in the " Other contacts" group. Use the checkboxes in " Add contact(s) to group(s)" to specify in which contact groups the contacts you specified should be added. You can enter the data manually, or import it from a csv file. The list of contacts to be pushed to the selected users must be specified using the " Contacts to Add" field. Sample files are provided so that you can easily understand how to build your own. You can manually type their email address in the " Mailbox(es) to update" field, or you can import them from a file. The list of SkypeforBusiness online users for which you want to add contacts to their SfB account must be specified using their email addresses. Note that the administrator must be granted the ApplicationImpersonation role as a pre-requisite (please see below for how to do this).

#CONTACT SKYPE FOR BUSINESS SUPPORT PASSWORD#

This is the reason why we, at Express-Desk Solutions, have built such tool, and have made it available to the community as a freeware.Īfter installation of the tool using the installer that you can download from our Downloads section, start the SfB Contacts Manager from the Windows Start menu:Įnter the Office 365 administrator user name and password in the first two fields. There is no solution foreseen by Microsoft to allow you, as an Office 365 administrator, to add a list of contacts to your Lync online user community, or to a subset of those users. How to Add Contacts in Office365 Microsoft Skype for Business Online / Lync Online Contact List